3 Ways to Process Your Incoming Mail

When you receive your first piece of mail in your VPM mailbox, you will be able to see the front of the envelope online. You can see who the item is from, where it came from, and when it was received, allowing you to choose whether to open and scan the mail, forward it, or trash it.

Is Your Mailbox Activated?

When you sign up for a mailbox, you can start receiving mail right away. However, you will not be able to process your mail until your mailbox is activated.

To activate your mailbox, you must submit a completed Form 1583 along with valid identification. Once we receive your documents, we will send you an email confirming that your mailbox is active.

1. Open and Scan Mail

Having your mail opened and scanned saves you time and money, and allows you to view and read your mail online. At VirtualPostMail, requests are typically processed within 6 business hours. This option is ideal if you need quick access to your mail. It also costs up to 60% less than forwarding. As a bonus, you get a digital copy of your mail that you can keep, download and archive forever.

2. Forward Mail

If your mail contains sensitive material or you need the original document, you can choose to have it forwarded instead. Unless you request scanning, your unopened mail is securely stored in a safe environment. Your shipment is then processed and sent using your selected shipping method.

For shipments containing important documents, an upgraded shipping method is recommended.

3. Trash Mail

With a traditional PO box or mail forwarding service, you typically need to forward all your mail in bulk. This often means paying extra to forward unwanted items such as catalogs and junk mail.

There are two options for handling mail you want to discard:

Archive

This option discards the physical mail piece but keeps the digital images. It can be used for both unopened and scanned mail. You can view all archived items in the Archived folder and unarchive them if needed within 1 day.

Trash

This option discards the physical mail piece and deletes the online images. Once trashed, you will no longer have access to the mail content. Trashed items can be reviewed for up to 30 days before they are permanently removed. If you want an item removed immediately, you can select Empty Trash at any time.

At VirtualPostMail, all mail is securely shredded to protect your information. Mail shredding is free for all mailboxes, unlike other providers that may charge additional monthly fees for similar services.

When Should I Use Each Option?

• If you are in a hurry to read your mail, choose Open and Scan.
• If you want a digital copy of important documents inside the envelope, choose Open and Scan.
• If the mail is sensitive material and you prefer privacy, choose Forward.
• If you need quick access, a digital copy, and the original documents, first choose Open and Scan, then Ship.
• If it is junk mail, choose Trash.

Want To Know More About Our Platform?

We will walk you through our platform so you can see everything you can do once you sign up for a mailbox account with us.

You will be able to easily view all your mail information, including who the item is from, where it originated, and when it was received. From there, you decide what action to take.

We will show you how to open and scan mail, forward mail, shred mail, and recycle mail using archive and trash. You will also learn about additional features such as check depositing and more.