Can I FedEx or UPS my shipment? Or use a method that's not listed in my account?
First, start by creating your order online per standard methods listed in your account and choose any shipping method you find available. This enables us to capture your shipping details.
Before you click on the orange button to "Ship Items" enter your upgrade request in the
Special Handling Instructions line.
Find step-by-step instructions
here.
We will process your request and send you a confirmation for the upgrade or downgrade separately from our automated shipment confirmation email response. Any difference in shipping fee will be deducted from or credited to your account balance.
If you want a quote prior to shipping the package, please specify this in the special handling instructions so that we can provide one before hand. This may delay your order depending on when we receive the request.
One way to help reduce the shipping delay caused by a quote is to pre-authorize an amount when requesting for special handling. For example, you can say "Please upgrade to UPS Next Day. If the fee is over $100, please obtain approval from me first."