How do I upgrade or downgrade a shipment?
Then, send us an email indicating that you want to change your shipment to another courier or shipping method not listed online. Be sure to reference the shipment number. Find step-by-step instructions here.
We will process your request and send you a confirmation for the upgrade or downgrade. Any difference in shipping fee will be deducted from or credited to your account balance. If you want a quote prior to shipping the package, please let us know when you submit your request so that we can provide you the information.