Can I change my address from one location (ie. Walnut, California) to another one (ie. Henderson, Nevada)?
We do not forward your mail to a central facility to be processed. Instead, all incoming mail and packages are processed and stored directly at each location. This means that we will not be able to internally forward or move mail from one location to another.
Therefore, if you're looking to set up a new mailbox account at one of our new addresses, please follow these steps:
- Create a new mailbox account by signing up for a plan via the Pricing Page.
- Update your mailers that you are moving to this new mailbox location as USPS will not allow you to file a Change of Address from one of our mailbox locations to another.
- After you notify mailers of your new mailbox address, then email us your account cancellation request to close your original mailbox. We recommend that you wait at least a month or two before canceling your old mailbox account so you can ensure that there's no more mail going to your old mailbox address.