Can I reactivate a closed or suspended account?
Conditions for Reactivating a Mailbox
- Your old mailbox number must still be available. We periodically release old mailbox numbers so that others can reuse them.
- Your mailbox is closed within the past 12 months. If your account was closed over a year ago, then the account is considered permanently closed as account data may already be deleted.
If you cannot reactivate your old mailbox, then you will need to sign up for a new account. In this instance, you will need to submit a new notarized Form 1583 and IDs. Notary requirement may be waived if you satisfy certain criteria.