Can I put my account on hold?
- Your mailbox is fully activated, meaning that your Form 1583 and 2 IDs are on file with us.
- Your mailbox is current, meaning that you do not have any owed / negative balance.
- Your mailbox must be open for a minimum of 6 consecutive months.
- You can only request a hold once a year.
To prevent your mailbox number from being released, please indicate to us in your cancellation email request that (1) you want to close your account temporarily and (2) how long you would like us to hold your mailbox number.