Can you close my account if you are my registered agent?
Before we can close your account, a new registered agent must be designated if we are your current registered agent. We recommend changing to a new agent at least 2-3 months prior to initiating the account closure because processing times can sometimes take weeks to complete.
In the event that we receive a request to close your account and discover that we are your company's agent, we will decline the cancellation request and ask that you appoint a new one because you are still using our service in this case. Upon receiving proof of the agent change, we will then proceed with the account closure process. Please email us directly at [email protected] to get the process started.