2020-02-12 Shipping Delays and Suspensions Into and Out of China, Hong Kong, and Macau

The spread of Coronavirus (COVID-19) has led to various logistics service being affected, particular shipments going via air.

Shipping to China, Hong Kong, Macau

USPS has officially announce that it is suspending shipments to China, Hong Kong, and Macau "until sufficient transport capacity becomes available.¨ The primary reason is that the post office contracts with major airlines to carry mail to international destinations.  However, major airlines have suspended their flights to China, causing heavy disruption to mail delivery.  You can read more about this here:

Currently, you can choose to ship to these countries through use of FedEx and / UPS.  However, there are indications that these couriers are seeing delays also due to reduced flights directed to this region.

Any existing shipments that are in transit to these destinations may be delayed. 

For the time being we recommend that you wait to mail out your package until the shipping routes are back to normal for preventative measures. 

Shipments Coming Out from China and Its Territories

Some of you may be concerned about whether the virus can be transmitted through mail deliveries.  China Post has released this statement through the USPS site:

February 7, 2020 - China Post advises that it is taking steps to prevent and minimize the spread of the coronavirus. It notes that according to the World Health Organization, coronaviruses do not survive for long on objects. The post says it is therefore safe to receive postal items from China without risk of contracting the virus. Measures have nevertheless been implemented to ensure the safety of mail processing and postal staff, including disinfection of postal offices, processing centers and transportation vehicles, and monitoring of postal staff’s physical health.

For all inbound mail, China Post will contact the recipient by telephone in advance about their delivery preferences. Delivery will be conducted via non-face-to-face methods, such as temporary storage at the postal outlet, availability for collection from the outlet, or delivery to a smart parcel locker. Therefore, delays should be expected in the processing and delivery of inbound mail, and it may not be possible to provide written proof of delivery.

Some international airlines have suspended flights to mainland China and some border ports in neighboring countries are also temporarily closed. China Post will temporarily store affected transit mail (air and surface) and will transport it to the destination countries when these transport options are once again available. Expect delays in transport and delivery during this period.

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