I have trouble adding my credit card.

Our payment system has a difficult time capturing payments for certain types of cards.  It's been our experience that there are two situations where your card's billing address will not match properly:

1. You're using a US-issued credit/debit/prepaid card with an international address. 

2. You're using a Canadian credit/debit card with a Canadian address.

Unfortunately, this is an issue with the address verification in our payment system where it cannot properly validate Canadian / international addresses.

If you do have issues adding payment due to the issue above, please contact support. 

Note for Canadians customers: if you have trouble signing up due to a payment error, this may be caused due to a billing verification issue through the payment system we use as mentioned above. In order to resolve it, please contact us so we can provide you with a specialized link to help you sign up. 

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