Can you scan both sides of my debit or credit card?
For your protection, our security policy forbids scanning the back of debit/credit cards. This policy ensures that not all card information is available in one place.
If you need your complete card information ASAP, email customer support with the item number that contains your card, along with your mailbox number. The information will then be emailed separately.
Billing
Retrieving the back of card details is not part of our standard scanning process and requires processing time.
- One free back of card retrieval is allowed per billing cycle.
- Detailed rates here: User Support Pricing Details